Capital.com Broker Review

                                                                BROKER SCORE

                                                                  ★ 4.78/5

Our Verdict on Capital.com

Overview

Capital.com is a well-regulated broker that stands out in the trading industry due to its low-cost environment and extensive range of tradable assets. This broker is suitable for both beginners and professional traders, particularly those looking for a new MetaTrader 4 (MT4) broker.

Tradable Instruments

Capital.com offers an impressive array of tradable instruments:

• Forex Pairs: Over 138
• Share CFDs: Over 3600
• Indices: 22
• Commodities: 22
• Cryptocurrencies: Over 470

This variety is among the largest in the industry, providing ample opportunities for diversification and specialization.

Cost Structure

Capital.com is notable for its significantly lower-than-average trading costs:

• Spreads: Starting at 0.60 pips on the EUR/USD pair
• Commission: None
• Fees: No fees for deposits, withdrawals, or inactive accounts
• Swap Fees: Charged only on the leverage provided, not on the entire value of the trading position

This fee structure is a welcome change in an industry where additional charges are common, making Capital.com a cost-effective choice for traders.

Platforms and Tools

• Platforms: Trading is available on the widely used MT4 platform and Capital.com’s award-winning proprietary web platform.
• Customer Service: Available 24/7, ensuring that traders can get help with technical queries at any time.
• Education and Analysis: The broker offers a robust educational and market analysis section, which is valuable for both novice and experienced traders.

Drawbacks

One notable drawback is the lack of advanced technical and fundamental analysis tools. Unlike some other brokers, Capital.com does not offer:

• Autochartist
• Trading Central
• Free VPS services

These tools are important for traders who rely heavily on detailed market analysis to inform their trading decisions.

💸Min. Deposit  ______  USD 20

🛡️  Regulated By FCA, CySEC, ASIC, SCB

💵  Trading Cost ______ USD 6

⚖️  Max. Leverage 200:1

💹  Copy Trading___ ❌

🖥️  Platforms   MT4,  TradingView, Capital.com

💱  Instruments _____     Commodities, Cryptocurrencies, Stock CFDs, Forex, Indices

Overall Summary

Trust Rating   ★★★★★

Trading Conditions  ★★★★★

Trading Platforms ★★★★★

Deposit & Withdrawal ★★★★★

Education & Research  ★★★★★

Assets Available  ★★★★★

Customer Service  ★★★★★

Beginner Friendly  Excellent

Welcome Bonus  ❌  

Deposit & Withdrawal Methods

Account Information

Base Currencies __  USD, EUR, GBP, CHF, AED, MXN

Number of FX Pairs __125

Crypto Pairs  ___ 111

Copy Trading __ ❌

Hedging Allowed 

Scalping Allowed __ 

Islamic Account __ ❌

Trading Conditions

Account Name ⇒ Standard

Trading Desk ⇒ Market Maker

Commission ⇒ Fees Included in Spread

EUR/USD ⇒ 0.60 pips

GBP/USD ⇒ 1.30 pips

USD/JPY ⇒ 0.80 pips

Negative Balance Protection 

Company Details

Company Name ⇒ Capital Com Online Investments Ltd

Founded ⇒ 2016

Website ⇒ capital.com

Website Language ⇒ English, Indonesian, Malay, Portuguese, Polish, Chinese, Thai, Vietnamese, Hungarian, Swedish, Arabic, Spanish

Support Language ⇒ Arabic, English, French, German, Italian, Polish, Russian, Spanish

Office Locations  ⇒  United Kingdom, Australia, Cyprus, Bahamas

Support Email  ⇒  support@capital.com

 Pros

• Tight spreads
• Low minimum deposit
• Excellent education

 Cons

• Limited account options

Is Capital.com Safe?

Yes, Capital.com is a safe broker for Kenyans to trade with. The company maintains regulation from several of the world's top regulatory authorities, ensuring a secure trading environment.

Regulatory Oversight

Capital.com is regulated by multiple reputable financial authorities:

• Financial Conduct Authority (FCA) in the UK
• Australian Securities and Investments Commission (ASIC)
• Cyprus Securities and Exchange Commission (CySEC)
• National Bank of the Republic of Belarus (NBRB)

These regulatory bodies enforce stringent standards on brokers, ensuring the safety and protection of client funds and the integrity of trading operations.

Company Background

Founded in 2016 and headquartered in Cyprus, Capital.com has a solid regulatory framework across different jurisdictions:

• Capital Com (UK) Limited: Registered in England and Wales (Company registration number 10506220) and authorised by the FCA (register number 793714).
• Capital Com SV Investments Limited: Regulated by CySEC (license number 319/17), also operating under FCA's Temporary Permissions Regime.
• Capital Com Australia Limited: Registered in Australia and regulated by ASIC (AFSL 513393).
• Capital Com Bel: Regulated by the NBRB, ensuring compliance with Belarusian laws and regulations.

Kenyan traders specifically operate under Capital Com Bel, regulated by the NBRB, which mandates strict controls, including segregated client accounts and negative balance protection. Leverage is capped at 200:1 for major currency pairs under this regulation.

Client Protection Measures

Capital.com offers robust client protection measures:

• Investor Compensation Fund: Protects deposits up to a certain amount as stipulated by the regulatory body.
• Financial Services Compensation Scheme (FSCS): Applicable in the UK, providing additional deposit protection.
• Segregated Accounts: Client funds are held separately from company funds, ensuring that client money is not used for operational purposes.
• Negative Balance Protection: Ensures that clients cannot lose more than their account balance.

Industry Recognition

Capital.com has garnered numerous awards, highlighting its commitment to excellence and client satisfaction:

• 2021 Education Materials/Programmes: Investment Trends
• 2021 Mobile App/Platform: Investment Trends
• 2021 Overall Client Satisfaction: Investment Trends
• Best Trading Functions 2020: Brokercheck.eu
• Most Innovative Broker 2020: The European

These accolades further affirm Capital.com’s reputation as a reliable and innovative broker.

Capital.com’s strong regulatory framework, comprehensive client protection measures, and industry recognition make it a safe and trustworthy broker for Kenyan traders. The company’s commitment to maintaining high standards of security and transparency ensures that traders can trade with confidence.

Trading Fees

Capital.com stands out for its low trading fees, making it a cost-effective choice compared to other similar brokers.

Single Account Type

Unlike many brokers that offer multiple account types with varying benefits and minimum deposits, Capital.com provides a single live commission-free account. This account features competitive trading costs without the need for higher deposits to access tighter spreads or additional benefits.

Cost Comparison

To evaluate Capital.com’s trading costs, we compared the fees for trading one lot (100,000 USD) of EUR/USD, a commonly traded currency pair known for its tight spreads.

Trading Cost Calculation:

• Spread: The difference between the bid and ask price of a currency pair.
• Trade Size: The volume of the trade, which in this case is one lot (100,000 USD).
• Commission: Additional charges applied by the broker per trade.

The formula to calculate the total trading cost is:Spread×Trade Size+Commission=Cost in USD\text{Spread} \times \text{Trade Size} + \text{Commission} = \text{Cost in USD}Spread×Trade Size+Commission=Cost in USD

For Capital.com:

• Spreads: Starting at 0.60 pips on EUR/USD.
• Commission: None.

Using the benchmark of one lot of EUR/USD:

• Spread Cost:0.60 pips×100,000 USD×0.0001 (value per pip)=6USD0.60 \text{ pips} \times 100,000 \text{ USD} \times 0.0001 \text{ (value per pip)} = 6 USD0.60 pips×100,000 USD×0.0001 (value per pip)=6USD

Therefore, the total trading cost for one lot of EUR/USD on Capital.com is 6 USD.

Comparison with Other Brokers

Many brokers offer tiered accounts where lower spreads are available only with higher minimum deposits. These brokers often charge additional commissions per trade. Here’s a brief comparison:

• Broker A:
  • Spread: 0.4 pips
  • Commission: 7 USD per lot
  • Total Cost:0.4 pips×100,000 USD×0.0001+7=4+7=11USD0.4 \text{ pips} \times 100,000 \text{ USD} \times 0.0001 + 7 = 4 + 7 = 11 USD0.4 pips×100,000 USD×0.0001+7=4+7=11USD
• Broker B:
  • Spread: 1.0 pip
  • Commission: None
  • Total Cost:1.0 pip×100,000 USD×0.0001=10USD1.0 \text{ pip} \times 100,000 \text{ USD} \times 0.0001 = 10 USD1.0 pip×100,000 USD×0.0001=10USD

As illustrated, Capital.com’s trading cost of 6 USD per lot for EUR/USD is lower compared to many competitors who often have higher total costs due to either wider spreads or additional commissions.

Capital.com offers some of the lowest trading fees in the industry, especially for EUR/USD trading. Its single commission-free account with competitive spreads provides a straightforward and cost-effective trading environment, making it an attractive option for traders seeking to minimize costs.

Opening an Account at Capital.com

The account opening process at Capital.com is designed to be intuitive, quick, and hassle-free, typically taking just one business day for approval. Kenyan traders can open an account with a minimum deposit of 20 USD.

Steps to Open an Individual Account

1. Initiate the Process
   • Click “Trade Now” at the top right-hand corner of the Capital.com website.
2. Fill in Personal Details
   • Provide information including name, country of residence, employment status, and financial status.
3. Select Base Currency
   • Choose your preferred base currency during the registration process.
4. Submit Verification Documents
   • Proof of Identification: Submit a government-issued ID such as a passport, national ID card, or driving license.
   • Proof of Address: Submit a document issued within the last six months containing your full name, current residential address, issue date, and issuing authority (e.g., utility bill, bank statement).

Once the application is approved, traders can log in, fund their accounts, and start trading. It is recommended to read Capital.com’s risk disclosure, customer agreement, and terms of business before commencing trading.

Account Types and Features

Individual and Corporate Accounts

• Individual Accounts: Suitable for most traders.
• Corporate Accounts: Available upon contacting customer support.

Single Trading Account

• Capital.com offers only one standard trading account, catering to both beginners and experienced traders. This simplifies the decision-making process and ensures all traders have access to the same benefits.
• Demo Account: Can be opened alongside the real account for practice purposes.

Account Benefits

• Minimum Deposit: 20 USD, making it accessible for beginners.
• Trading Platforms: Available on Capital.com’s proprietary web trader platform and MT4.
• Leverage: Up to 200:1 for Kenyan clients (as per NBRB regulations) and up to 500:1 for professional traders.
• Tradable Assets: Over 2000 assets, including 135 currency pairs.
• Revenue Model: No commissions, revenue derived solely from spreads. For example, the EUR/USD spread starts at 0.60 pips.
• Trading Styles: Hedging and scalping are allowed.
• Professional Accounts: Available for experienced traders meeting specific criteria. Note that leverage above 50:1 on professional accounts does not include negative balance protection.

Limitations

• No Islamic Swap-free Accounts: Not available.
• No Copy Trading Option: Not supported.

Capital.com offers an excellent account opening experience, characterized by its simplicity and speed. The single account type is well-suited to both novice and experienced traders, featuring low costs and a wide range of tradable assets. While there are some limitations, such as the lack of Islamic accounts and copy trading options, the overall offerings make Capital.com an attractive choice for many traders.

Professional Account

Capital.com categorizes clients as either retail or professional. Even if you start as a retail client, you can later qualify as a professional client to access benefits like higher leverage, up to 1:500 on currencies. To qualify as a professional client, you must meet the following criteria:

1. Trading Experience:
   • Placed 10 trades in the previous quarter with significant size.
2. Financial Portfolio:
   • Exceeds 500,000 EUR.
3. Professional Experience:
   • Worked in the financial sector for at least one year.

Demo Accounts

Capital.com offers a free, unlimited demo account where clients can test trading strategies using virtual funds. The customer support team is available 24/7 to assist with account setup and technical difficulties.

Deposits and Withdrawals

Deposit and Withdrawal Methods

Capital.com supports a wide range of deposit and withdrawal methods with no extra fees charged:

• Debit Cards
• Credit Cards
• Bank Wire Transfers
• Sofort
• iDeal
• Giropay
• Multibanko
• Przelewy24
• QIWI
• Webmoney
• Trustly

For Kenyan clients, deposits and withdrawals can only be made via bank transfers and debit/credit cards.

Processing Times

• Withdrawal Requests: Processed within 24 hours.
• Funds Transfer: Typically takes 5 to 7 business days for the funds to reach client accounts. Wire transfers may take longer.

Minimum Deposit Requirements

• Standard Methods: 20 EUR, 20 USD, 20 GBP, 1500 RUB, or 100 PLN.
• Wire Transfers: Minimum deposit of 250 EUR (or the equivalent in the currency of your trading account).

How to Make a Deposit on Capital.com

To make a deposit on the Capital.com app, follow these steps:

1. Navigate to the Account Section:
   • Go to Account -> Payments -> Deposit Funds.
2. Select a Payment Method:
   • Choose from available methods, such as a card, a bank transfer, or other available options.

Funding Methods and Fees

Capital.com offers a variety of funding methods with no fees for deposits or withdrawals. This includes:

• Debit/Credit Cards
• Bank Wire Transfers
• Other Methods: Sofort, iDeal, Giropay, Multibanko, Przelewy24, QIWI, Webmoney, Trustly.

For Kenyan clients, the available methods are primarily bank transfers and debit/credit cards.

Processing Times

• Withdrawal Requests: Processed within 24 hours.
• Fund Transfer Times: Typically, funds reach client accounts within 5 to 7 business days. Wire transfers might take longer.

Minimum Deposit Requirements

• Standard Methods: 20 EUR, 20 USD, 20 GBP, 1500 RUB, or 100 PLN.
• Wire Transfers: Minimum deposit of 250 EUR (or the equivalent in the account currency).

Base Currencies

Capital.com offers trading accounts in the following base currencies: EUR, USD, GBP, RUB, and PLN. This range is average compared to other brokers. However, it does not offer accounts in KES (Kenyan Shillings), which means Kenyan traders might incur currency conversion fees for deposits and withdrawals.

Trading Platforms

Capital.com Web Platform:

• User-Friendly: Intuitive and easy to set up, ideal for beginners.
• Features: Over 75 technical indicators, multiple trading chart types, extensive drawing tools, multiple watch lists, and smart risk management tools.
• Limitations: Lacks support for automated trading solutions and third-party strategies.

MetaTrader 4 (MT4):

• Popularity: Developed by MetaQuotes in 2002, MT4 is renowned for its fast execution speeds, wide range of charting tools, and customizability.
• Features:
  • Supports automated trading strategies.
  • MQL4 programming language.
  • Algorithmic trading via Expert Advisors.
  • Custom indicators and superior charting tools.
  • Multiple chart setups and personalized trading feedback tools.
• Benefit: Traders can take their customized version of MT4 to other brokers.

Mobile Trading

Capital.com offers its proprietary trading platform on Android and iOS devices. While the mobile platform has limited functionality compared to the desktop version, it still provides access to analytics with technical indicators, graphical objects, and a full set of trading orders.

Trading Tools

Trading View:

• Integration: Free for live account holders.
• Features: 50+ intelligent charting tools, over 100,000 custom indicators and scripts, synchronized layout for multiple charts.

Overall, Capital.com offers fewer trading tools compared to other brokers but provides essential functionalities for effective trading.

Financial Instruments

Capital.com provides a broad range of financial instruments:

• Forex: 138 currency pairs.
• Share CFDs: Over 3600.
• Indices: 22.
• Commodities: 22.
• Cryptocurrencies: Over 470 pairs, with leverage up to 100:1.

Educational and Market Analysis Materials

Educational Materials:

• Resources: Demo account, videos, webinars, articles, glossary, and learning courses.
• Video Courses: Covering basic to advanced trading elements.

Market Analysis:

• Content: Up-to-date analytics, fundamental analyses, videos, and an economic calendar.
• Quality: High-quality content correlating with Capital.com TV videos.

Customer Support

Capital.com offers 24/7 customer support through various channels:

• Channels: Phone, Facebook messenger, Viber, WhatsApp, Telegram, online Live Chat, and email.
• Languages: English, Russian, German, Spanish, Arabic, French, Italian, and Turkish.
• Response: Responsive, polite, and helpful support team

Capital.com is a well-regulated broker offering competitive trading costs, extensive educational materials, and a user-friendly proprietary platform. Despite some limitations, such as the lack of KES-denominated accounts and mobile MT4 support, it remains an excellent choice for both beginners and experienced traders looking for a low-cost trading environment with a wide range of tradable assets.

Capital.com is a strong contender in the brokerage industry due to its low costs, extensive range of tradable assets, and excellent educational resources. However, traders who depend on advanced analysis tools might find its offerings lacking in this area. Overall, it is an attractive option for those looking to minimize trading costs and access a wide variety of instruments.